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Originally Posted by Ignition
It's not a question of skills it's a question of resources. We have some excellent engineers, not much point though when they are being asked to look after massive areas and do their job with no budget.
The only reason that ntl have any bad network is lack of resources, the skill and talent has always been there to get the job done.
Lack of actual engineers in senior positions isn't a good indicator, looking at Rogers, Comcast, etc, these people have CTO's who are VERY technical indeed.
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I agree with that as well. (something wrong here, me agreeing again)
There are some very good technical people at the service tech and network technician level still in ntl, some of the best ones they had left the company of their own accord and others have taken voluntary redundancy in some cases. If there is one problem with the current service/network techs, it's their morale and motivation, they cannot be blamed however for their attitude caused by being constantly s**t on from a great height.
When you move up from the network techs and headend/switch techs, onto the regional guys is where many of the problems lay. Sure there are some very talented people in those jobs, but there is also a lot of bad people who are in those positions through years service with the company and not gaining the positions by technical merit. The bad guys all seem to know one another and protect one another, we used to laugh at some of the corporate engineers, their inexperience and the c**k-ups they used to make. I still find it very funny when I ask some of my old ntl mates about "fred bloggs" etc, and they say he's still with the company!
Some of these senior corporate guys just wouldn't be able to go out into the jobs market and get a job on merit, because they would be found out within minutes if interviewed by a real technical person.
PS: I sat in an interview before christmas with an ex-ntl guy, his CV claimed he was a genuis. I didn't let on that I had worked for ntl, and he was coming out with the biggest load of bull I had ever heard. My manager said after the interview "He seemed to know his stuff about the HFC and Telco networks"
