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Aekeron · 07-02-2005, 17:03

Hi all.

I've been having an ongoing problem with my connection for the last few months. Calls to customer services have been met with "nothing's wrong!" and such useless comments and I'm at an end as to what to do.

(connection: 1.5mbit via cable modem (aquired last july, two weeks later than the rest of my services were installed..sigh)

The problem manifests pretty much only when I'm playing online games (fps, in this case mainly quake 3). Accross multiple servers and using different settings, I keep having terrible intermittent packet loss and an alltogether MUCH higher ping than I did a few months back. To lots of uk servers I'm often pinging as high as 100 and, as if that weren't bad enough, I'm having spikes that make the play terrible for me and cause everyone else to complain about my "warping"

Does anyone else have a similar problem? I've had this for ages now and considering that I got this connection with online gaming in mind... :/

I'm still within contract period, but I'm sorely tempted to write a scathing letter to NTL and close all the services. A cheap adsl connection to last me until I move house would be the same price as this "connection", and infinitely better.

Browsing/file downloading-wise (http & ftp, not p2p), the connection seems 'okay'. Using my friend's 0.5mbit service 'felt' faster in terms of browsing (despite my fresh windows install/etc). Online tests give me about 240kbit upstream and recently 1240kbit downstream. Not perfect, but nothing terrible?

Basically, not very happy...anyone else have any other problems? I can provide more details about my spec/conn at request.

oh yes: I've had ntl approx. 3 times in 3 different houses now. Generally in the past, it's been a brilliant service. It just seems to have gone to **** recently...

07-02-2005, 17:03	#1
Aekeron Inactive Join Date: Jul 2004 Posts: 24	Gaming in Manchster area Hi all. I've been having an ongoing problem with my connection for the last few months. Calls to customer services have been met with "nothing's wrong!" and such useless comments and I'm at an end as to what to do. (connection: 1.5mbit via cable modem (aquired last july, two weeks later than the rest of my services were installed..sigh) The problem manifests pretty much only when I'm playing online games (fps, in this case mainly quake 3). Accross multiple servers and using different settings, I keep having terrible intermittent packet loss and an alltogether MUCH higher ping than I did a few months back. To lots of uk servers I'm often pinging as high as 100 and, as if that weren't bad enough, I'm having spikes that make the play terrible for me and cause everyone else to complain about my "warping" Does anyone else have a similar problem? I've had this for ages now and considering that I got this connection with online gaming in mind... :/ I'm still within contract period, but I'm sorely tempted to write a scathing letter to NTL and close all the services. A cheap adsl connection to last me until I move house would be the same price as this "connection", and infinitely better. Browsing/file downloading-wise (http & ftp, not p2p), the connection seems 'okay'. Using my friend's 0.5mbit service 'felt' faster in terms of browsing (despite my fresh windows install/etc). Online tests give me about 240kbit upstream and recently 1240kbit downstream. Not perfect, but nothing terrible? Basically, not very happy...anyone else have any other problems? I can provide more details about my spec/conn at request. oh yes: I've had ntl approx. 3 times in 3 different houses now. Generally in the past, it's been a brilliant service. It just seems to have gone to **** recently...