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Originally Posted by zjones
Hi,
I am currently approx 6 months into my NTL contract (Family Pack, Phone, BB). I would like to keep the services but I am moving to an NTL cabled area without BB. (West London).
Does anyone have any advice about how I should go about cancelling all services without having to pay out the rest of my contract.
My argument is I need broadband and the only other option is through a BT line. Which means I don't need an NTL phone and therefor can't have the family pack because it comes with the telephone line.
I tried phoning NTL tonight but after over an hour of transfers and holding I finally gave up.
Cheers
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Actually, as you say you are moving to a NTL cabled area - difficult, however as you need broadband which may not be available it might be worth contesting it. Clearly, they cannot supply the full services which you have enjoyed it might be worth challenging, but we can only hope. Let us know what happens when you call Monday.
