Speaking to someone in another cable company about this:
Quote:
We have a headend Tech constantly watching the noise floors, he calls us if he see's something going on. We had an outage last week due to someone stealing cable, the noise floor took down an entire node. We have 2 guys right now going the EVERY piece of equipment in a given node. I take on the stuff the service guys can't fix...If I have 3 problems same node different area's i'll spend a day going through the whole node (never usually hear back from them again). When I finished work last week I was working on leakage. Also the company is putting some of us Techs through more schooling.
Anyways yes we are actively Monitoring locally, I actually have VPN access to the NMC here so I monitor things when Im bored. I work on alot of leakage, the other guys are working node to node right now...And also the entire system City and County is under a 870mhz Upgrade/ rebuild. 
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