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Originally Posted by injuneer
A lot of the cabinets are left open/not secured properly by the installers (3rd party contractors usually, trying to reach ridiculous install quotas). There is much frustration amongst ntl network techs (those that are left anyway!!) that the problem isn't being taken seriously by management. No quality control anymore, the QA teams were made redundant!! A nice, dry secure cabinet = happy (ish) customers.  |
About a month ago I reported our local green cabinet was unlocked: lady at CS stated someone would come to lock it. The next day someone attached bown sticky tape to it to keep it closed, it's still the same today, no one has bothered to come and lock it.
