Quote:
Originally Posted by Kits
Time to give the share holders a feeling of the customer revolt. Lets start finding ways to get our information over to these people that we have taken enough from the present managment and wish to have some sort of customer focuses management as if the customers go then they have a company worth nothing.
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The only failure in your plan Kits, is the shareholders are forcing these things!
The shareholders appear to have one interest "making a quick buck" The shareholders have done nothing but encourage cutting costs by making people redundant, outsourcing, cutting maintenance and cutting service levels.
The shareholders know exactly whats going on, it would highlight the way customers feel but would certainly not tell them anything about whats going on, as they are part of it.