Quote:
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Originally Posted by Alan Waddington
*No preventative maintenance*
Great plan. Didn't the railways have a similar plan a few years ago.
*Power Outages will be attended until 11pm, then cab will have to run on batteries until 8am.*
So, can we sue for negligence if the batteries give out & those 999 calls don't go through?
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And dont forget, The engineers will not pick the job up till 8.00 am. They then have to get to that cab which can take a while. The battery backup only lasts for about 4 hours on most cabs. I have seen it last for far less than that.
So let me see.
They cut
call centers to improve customer service.
They
reduce the hours those
call centres are open to improve customer service
They cut
Engineers to improve customer service.
They do
No Preventative Maintenance to improve customer service.
They reduce the amount of hours they spend
fixing faults to improve customer service.
If these are not the actions of a company on its last legs i dont know what are.
What next
Reminds me of the information Minister for Baghdad when the yanks where all around him and he said everything is
OK