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Originally Posted by danielf
I had the same thing. I cancelled in September, and bills kept coming untill January, even though I called them every month to complain. For some reason the system kept generating bills, and my account got reinstated after having been disconnected. I haven't received a bill for February yes, so touch wood.
Give them a ring, but if my experience is anything to go by, this may not be resolved with one call.
To be honest, it is usually not a good idea to ignore bills (even erroneous ones). Unless you complain a company (any company) is unlikely to notice sonething is wong.
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Too right. But I am not paying for a service, that a) I can't receive, and b) didn't ask for. They've had numerous occassions to sort this, and still haven't.
I feel sorry for the people that have to work within this incompetant, inefficient bureacracy that is NTL, and the poor customers that have to deal with this kind of service.
I never thought I'd say this, but BT and Sky were a dream compared to this bunch.