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Originally Posted by homealone
hi  to Cable Forum
I'm afraid that for this kind of thing, Customer Service has to be the way to go. Do make sure you make a note of any calls you make, time, who you spoke to, etc.
- did you get any kind of confirmation of the cancellation?
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Make sure you write everything down.
I am currently going through the same thing...apart from the fact they actually owe me money, but seem in no hurry to repay it.
I've been in touch with OTELO about these jokers, and I'll probably end up getting in touch with OFCOM.