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Billing & cancelling
hi can anyone help me cancelled my digital tv package back in october 2004 thought nothing of it when kept receiving bills for the service, now i am getting letters of disconnection notices for non payment, now i am getting letters of legal proceedings, tried the normal way of contact, customer services, email, and writting, obviously had no joy, i received a phone call from ntl collections last week , explained everything to them, they appologisied, but said they couldn't do anything about it as all they were ringing for was to see when i was going to pay, i should contact CUSTOMER CARE, anyone got any idea what to do now
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