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Originally Posted by systemsdead
.....pace box i have at the min is totally useless especially when i try interactive it just completely locks ups and i always have to unplug from the mains to get cable back on tv,any help would be apreciated
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Phone them up and tell them the fault. Apparently the Pace boxes are known for this, we've just had ours swapped to the new Samsung box a couple of weeks ago, and it's way better. No lock ups or anything yet, and it all loads up much faster too, interactive, EPG etc.
The engineer said the Samsung boxes run the software much better than the Pace box for some reason, even though they're not that much different spec wise. Our saga went on for over a year, I'd already had them out twice, before I read on here about the PAce problem, and got them back out.
I had just thought NTL weren't updating the EPG anymore too, as it was always saying no information available, but it turned out it was the box not seeing the info.
The engineer said they have next to no problems with the Samsung box, about 1% Samsung and 99% Pace, he reckoned. It's much better....and it's silver too, so matches your other stuff now.
