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Originally Posted by Tristan
Unfortunately, given that there's not actually a fault with the box, I'm not sure that there's a lot that can be done about it...
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Still no harm in trying though. My set-up is entirely designed around the fact I can use RGB connections, if I had a box without RGB it would actually be next to useless for me so I'd certainly be on to NTL to get it replaced, if they refused I may as well move to Sky.