Cable Forum - View Single Post - Samsung SMT-2100 Probs

Tod · 31-01-2005, 07:43

Had a new Samsung box fitted Saturday, was told that the interactive would work in 24 hours. Interactive still does not work and the box has not been able to obtain an IP address yet. Is there a network problem or do I need to phone CS?

My parents samsung has had this interactive problem for a while and they were told by NTL that interactive would not work until a new software update. They could not say when this was going to be. I asked the engineer at the time the box was fitted whether this was true and he said no.

Anyone know who is right?

31-01-2005, 07:43	#12
Tod Inactive Join Date: Jun 2003 Location: Aldershot, Hampshire Services: Virgin Media - Tivo, TV XL, Broadband XL, Phone XL, Mobile Posts: 677	Re: Samsung SMT-2100 Probs Had a new Samsung box fitted Saturday, was told that the interactive would work in 24 hours. Interactive still does not work and the box has not been able to obtain an IP address yet. Is there a network problem or do I need to phone CS? My parents samsung has had this interactive problem for a while and they were told by NTL that interactive would not work until a new software update. They could not say when this was going to be. I asked the engineer at the time the box was fitted whether this was true and he said no. Anyone know who is right?