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Originally Posted by scastle
I think the point Paul is making is that the Cable Forum team has access to people quite high up within NTL (people who would know, or at least know someone who would) and these people have said there will be an admin fee.
The person you spoke to may have assumed you are a new customer (logical assumption - if you have a service, why approach a salesman?). If this is the case, then they are right. There is no admin fee for new users.
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not always the case.
I have good friends at NTL,my wife worked there for 10 years, i've no need to ring anybody up as they are personal friends who still work in different areas of NTL.
There is no upgrade fee and no BB caps when it starts - in March