Quote:
Originally Posted by dezzo
Gee thats strange. I could have sworn that replying to customer E-Mails has been taking up about 80% of my day for the last couple of months...
Oh right it has. So we do reply to E-Mails. ALL THE TIME 
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You must work in ntl accounts/ billing then,? they are the only ones who ever reply to me. I have emailed complaints and tech support dozens of times but never get more than an automated reply.