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Old 29-01-2005, 16:29   #30
andyl
Guest
 
Location: Bury
Services: NTL 2MB Broadband, x2 phones, digi TV.
Posts: n/a
Re: Delayed Emails: NTL or BT's Fault?

Quote:
Originally Posted by nostra
bear in mind that there was a reported issue with the mail server yesterday at the time this email was sent....

Code:
Service All 
Posted 28 Jan 13:25 
Resolved 28 Jan 14:20 
Last Update 28 Jan 13:25 
Duration 0d 0h 54m 
   Type Email 
Location Nationwide 
Status  Closed 
Start time 28 Jan 13:25 
End Time 28 Jan 14:20 
 
 
  
  Description 
Mail
 
 
  
  Detail 
ntl broadband internet customers may currently be unable to 
send or receive email at present this is due to a technical fault. 
Our engineers are aware and are working towards a resolution. 
Please accept our apologies for any inconvenience caused.
this could have caused the email to not have been attempted to be resent from their smtp server till today
'

That may well have affected the mail sent yesterday but not the ones sent on Weds that didn't arrive till Friday (no server problem listed for Weds - Of course dare I suggest there may have been an issue that wasn't posted on the Service Status page?!)

I've mailed details to Tech Support so I'll see if I get a rersponse.

Cheers again everybody

Andy
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