[Nuttah]

I used to have a nigh on faultless service from ntl for over two years. Then, ever since roughly September last year (about the same time the service was upgraded to 750k as it happens) it has lowered to what is becoming an un-acceptable level.

Since then, gererally for about a week or more each month I get a service which is intermittent to say the least - no connections at peak times, degraded service if it does connect, random drops....And then, since end of December (we're talking a month now which I find unacceptable!) there has been an entry on the service status page regarding a known problem in my area. A problem which seems to mean I only get about 15-30 minutes of working online time before the connection slows to a speed which is totally un-useable - a modem re-boot sorts this, abliet only for another 15 minutes... Calls to NTL merely result in a 'There is a known problem in your area'...Low SNR last time I phoned....

Now, I don't know if this is anyway related to the cause of the problems in your area, but I am becoming slightly miffed at the level of service all the same.

/rant over