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Originally Posted by homealone
bluddy happy days - you had the right idea leaving, big guy.
but yes i can confirm all my friend has said. One thing he didn't mention, was that they had the ads running in a continuous loop on a TV in our reception area - I wondered at the time if it constituted grounds for constructive dismissal - people were literally running through reception to get out of earshot 
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On a similar note, when I worked for Blockbuster, they had an irritating tune backing the ads (the one they have now is alright, but a bit bland). The problem was they also had it as their on hold music for head office. It's lovely when there has been a major system crash (the time I am talking about, the systems at head office crashed and took out all the store computer systems in the UK). I was on the phone to our support line for 15 minutes, listening to this f**king music and trying to serve customers manually at the same time.
Not surprisingly, after this, Blockbuster implemented a system where if support where busy, you typed in your store code (each store has a 5 digit code) and tech support called you back.