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Originally Posted by GazzaB
I left in October (redundancy) the recent relocation of deparments seems to have made things worse again. Maybe management will sit up and take notice when the next churn figures come out!
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They hever have before.
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Originally Posted by GazzaB
Revenue/profit is the only thing they care about it's never about quality of service or care. 
Very short sighted in my opinion
Gary |
It's never been any different with ntl IMO-the rot starts at the top, & the sooner they get rid of all the people running ntl that wouldn't know how to consistantly keep a customer happy if their life depended on it (yes Aizad-I'm referring to you) the better for all ntl customers IMHO.