Its amzing to me how many none NTL employees have such die hard "loyalty" to ntl , as though it were a football team. However Nikki I dont imagine for 1 minute you all spend your spare time outside the NTL offices chanting "here we go" and "go on, lets have a smaller cap" then go to the pub to discuss how stable the connection was this week.
You pay ntl for a service, and your over the moon with it, and i'm happy for you, but for those that are'nt, this is the place to vent your feelings.