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william · 26-01-2005, 01:16

Hi

Well, I've just been given a Samsung box because my old Pace one broke (crashed completely, leaving 88:88 on the display), and although the Samsung seems otherwise good, it does the letterboxing differently to the Pace one.

I have a 4:3 TV and set the STB to 4:3 letterboxing so as to see the widescreen image when available. In this setting, the Samsung box crops quite a bit of the side of the image, and thus has a narrower black band at top and bottom. The image size seems similar to 14:9, or perhaps a bit wider. It becomes obvious when watching a widescreen programme on E4, as the logo is cut in half.

This seems like a backwards step, and I would really like to be able to see the 16:9 image without having to buy a widescreen TV. Does anyone know if the new Samsungs all do this, or if something is wrong with my box or the way it is set up? CS didn't seem to have heard of this, and offered to send out an engineer. Should I go for that?

26-01-2005, 01:16	#14
william Inactive Join Date: Jun 2003 Location: Brighton Posts: 2	Re: Samsung Box Hi Well, I've just been given a Samsung box because my old Pace one broke (crashed completely, leaving 88:88 on the display), and although the Samsung seems otherwise good, it does the letterboxing differently to the Pace one. I have a 4:3 TV and set the STB to 4:3 letterboxing so as to see the widescreen image when available. In this setting, the Samsung box crops quite a bit of the side of the image, and thus has a narrower black band at top and bottom. The image size seems similar to 14:9, or perhaps a bit wider. It becomes obvious when watching a widescreen programme on E4, as the logo is cut in half. This seems like a backwards step, and I would really like to be able to see the 16:9 image without having to buy a widescreen TV. Does anyone know if the new Samsungs all do this, or if something is wrong with my box or the way it is set up? CS didn't seem to have heard of this, and offered to send out an engineer. Should I go for that?