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IanGuy · 25-01-2005, 21:42

Well, I was told to ring CS, so I did. I simply refused to arrange for an engineer to come out in a week's time which I think is ridiculous as I have had experience with NTL problems, and you can guarantee they will be solved before the engineer actually calls and are given no explanation to why the fault occured. (Local problem, vandalism, dns server etc.... any small detail would do fine).

25-01-2005, 21:42	#16
IanGuy Inactive Join Date: Jan 2004 Services: V+, 2nd STB, Virgin Phone, Virgin 20mb Posts: 277	Re: Reporting Packet Loss in Cardiff AGAIN Well, I was told to ring CS, so I did. I simply refused to arrange for an engineer to come out in a week's time which I think is ridiculous as I have had experience with NTL problems, and you can guarantee they will be solved before the engineer actually calls and are given no explanation to why the fault occured. (Local problem, vandalism, dns server etc.... any small detail would do fine).