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Originally Posted by andy 1
as an ex domestic appliance engineer and my experience with hotpoint appliances,i hope youv'e taken out the extended warranty because your gonna need it.
most of my calls where to hotpoint appliances
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By something called the law of averages that is to be expected, Hotpoint and Hoover did until recently sell over 60% of the washing machines sold in this country.
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Originally Posted by handyman
On a older 95 series hotpoint a full main bearing and seal job was about 20 mins, replacing the full tub would add around 20 mins max to take off the suspension and hoses and put a new tub in. (time might seem low but I design and had machined my own bearing removal tool that popped them out in seconds ;-) )
I cannot answer for the new ones that require the full tub taking out and replacing but I imagine this would be 30 mins max.
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Bearing change approx 25 to 30 mins on 95 series, but only if the bearings had not collapsed. Drum change, 1 hour if everything goes to plan, remember that not only do you have to change the hoses and suspension but the motor and brackets, both upper and lower concrete balance weight. pressure chamber etc, plus if you are doing the job correctly do a full leak test.
Replacing the drum on the new WMA model range etc takes about 90 mins, again assuming all goes to plan. It is possible to change the bearings on these but I have had mixed results.
There has been a longstanding bearing problem on these machines ( by a strange coincidence, Bosch also suffered in exactly the same way ) the problem was due to the sealing arrangement. This has been altered and bearing failure is now not as prevalent.
Hotpoints labour charge is now a minimum of £89.00 but they have set maximum charges for drum changes etc, so time is imaterial.
Anyone who buys an extended warrenty is a fool. If you have £150 to spare put it in a bank account so that you get the interest and not the dealer.
The staff are on around 30% commission to sell the damned things, that should tell you all you need to know. Extended warrenties are one of the only 'insurance' products known were the premium is more than twice the average risk.
But then I only have just over 37 years experience, so what do I know.