I'm in the same boat as helix
I have ntl phone and BB.
Decided to upgrade from analogue to digital family pack.
After trying to book it by phone i gave up after 90 mins and ordered online.
It is booked for 26th (a.m i think).
I have had no e-mails or calls so i am presuming it is still going to happen.
All i have is an order number.
I tried to phone today and was on hold for over an hour so gave up.
I will wait in tomorrow and see what happens.
Does anyone know if i am supposed to cancel my analogue tv or will it be done automatically once digital is installed?
Great site BTW!
Jackie
