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Originally Posted by Richard M
I phoned Nildram today to upgrade from 512Kb to 1Mb and they said it will take 10 days to complete.
I forgot to ask the guy on the phone: why does it take so long?
Is it something to do with BT?
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Because BT have to swap something over in the exchange for your line, probably onto a different DSLAM or something so you're waiting for them to schedule it in.
edit: Along with what he said above