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Originally Posted by HD462
click the LAN setting button lower down and make sure 'automatically detect settings is selected'
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No - this option should always be unchecked on NTL. Users should only check this option if they are on a corporate network that provides WPAD (web proxy auto discovery) support, which NTL does not. The effect of checking this option is potentially to slow down first launch of each Internet Explorer window, as it tries and fails to find a WPAD server.