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curious · 24-01-2005, 15:34

I am in a similar position. But there is a time difference that i would like to find out about. I have had NTL digital service for over 5 years. First two years (aproximately) we ordered around 30 films but we have never been billed for it. I got a bit worried so we stopped ordering. Years after and we have still not received a bill for them. A friend mentioned that there is a section of the Consumers Act that indicates a limited period by which we should be billed but I have never seen it. I wonder if anyone is familiar with it? I emphasise that we are talking years of not being billed nether ordering films.
On one occasion an engineer came in to fix a little fault and saw the list of films that we have ordered. He said that NTL, for some reason, did not receive a signal that we have bought films. Is that information stored on the box or on a card? Can anybody help as we are scared to order any more films...

24-01-2005, 15:34	#6
curious Inactive Join Date: Jan 2005 Posts: 1	Re: Underbilled I am in a similar position. But there is a time difference that i would like to find out about. I have had NTL digital service for over 5 years. First two years (aproximately) we ordered around 30 films but we have never been billed for it. I got a bit worried so we stopped ordering. Years after and we have still not received a bill for them. A friend mentioned that there is a section of the Consumers Act that indicates a limited period by which we should be billed but I have never seen it. I wonder if anyone is familiar with it? I emphasise that we are talking years of not being billed nether ordering films. On one occasion an engineer came in to fix a little fault and saw the list of films that we have ordered. He said that NTL, for some reason, did not receive a signal that we have bought films. Is that information stored on the box or on a card? Can anybody help as we are scared to order any more films...