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Old 24-01-2005, 14:55   #1
RussellH
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Join Date: Jan 2005
Posts: 4
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Configure Outlook following Installation CD failure

An elderly friend has recently installed NTL Broadband on a old Dell Win98 that she had been given. The installation CD failed so I went round to try and help out.

The CD was trying to restart at every boot and then locking up the PC, so I deleted the job from the startup menu & got on to NTL support. A helpful guy talked me through registering the modem via the online screens. Everything went well, and she got Internet access no problem.

However I visited today and noticed that when she tries to start Outlook, it still prompts for a dial up connection (she had originally used a dial up account for email & internet). She can hit cancel, and then happily retrieve email through broadband. But it's an irritation.

I then looked to find the broadband connection in network & dial-up connections so that I could tell Outlook to use that, but there was nothing there. Just the original dial-up account. I am guessing that this is because the CD installation did not complete properly.

Obviously I could use "add a connection", but could anyone tell me what parameters/settings I need to use (the Broadband modem is on the USB port)

Many thanks in advance

Russell
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