Well, just to add to this whole mess, i moved home on the 18th dec..an engineer came out, set everything up at my new address...and everything was great...until...
i got a bill about a week ago, and i had been charged for two lots of broadband services...new address, and old address. Called up CS, and they transferred me to homemovers...they apologised and said that my broadband service was still active at my old address. So they said they would recredit the months charge and disconnect the service...i thought great..no problems... until i got hom from work on that day..my TV had been disconnected at my new address...
needless to say, i have been on the phone to CS pretty much every day trying to get my tv back on. Whats odd is that my phone and B/band are working fine!?
I've basically been a week without TV due to their cockup!! i've watched every DVD in the house!! They keep telling me they are putting through a reconnection request for my current address but still nothing. this was put in on thursday..well its sunday and still no TV..they reckon it will be on tomorrow, but who wants to bet it wont be? i just hope they dont expect to charge me for the week i have had no tv...!!!
will keep you posted if i get my tv back on tomorrow!
