Cable Forum - View Single Post - *ALL* Speed Upgrade Discussion In Here Please

DieDieMyDarling · 22-01-2005, 13:48

Well, it really wouldn't be smart to risk losing customers over something that might frighten people off, over caps etc (remember some people won't know what 30gb/5gb is, and might be worried unnecessarily), then not even enforce it. It will be a negative advertising point, and i'm sure the likes of AOL will up their stakes even higher, by reminding people that they are UNCAPPED. Although, it is ntl we're talking about, they have been known to make huge mistakes before, still, this is surely beyond even THEIR ineptness!

In answer to a few earlier posts, maybe people rant/whinge/moan because they are fed up with ntl? I've seen people come on this forum and slag off ntl, because they are angry, fed up, ****ed off etc, then be slated by the admin/users because 'not all ntl staff are useless'. We can only judge ntl on our own experiences, and if you've spent 2 weeks trying to sort something out with ntl on the phone, and they still screw it up, surely a person can be forgiven for calling the ntl staff 'muppets'.

I've seen a lot of very helpful ntl staff on here, and i'm very appreciative of it, but the fact remains, when you phone ntl for help, it's hit and miss as to whether you'll get any help at all. Maybe some of the admins/regulars should remember why this site was started in the first place, because ntl were so rubbish! And in some cases (if not a lot) they still are.

22-01-2005, 13:48	#127
DieDieMyDarling Inactive Join Date: Feb 2004 Location: Belfast Age: 52 Services: 10 mb NTL Broadband, Sky TV (full package). Posts: 309	*Re: [Merged] Speed Upgrade-ALL* Speed Upgrade Posts In Here Please Well, it really wouldn't be smart to risk losing customers over something that might frighten people off, over caps etc (remember some people won't know what 30gb/5gb is, and might be worried unnecessarily), then not even enforce it. It will be a negative advertising point, and i'm sure the likes of AOL will up their stakes even higher, by reminding people that they are UNCAPPED. Although, it is ntl we're talking about, they have been known to make huge mistakes before, still, this is surely beyond even THEIR ineptness! In answer to a few earlier posts, maybe people rant/whinge/moan because they are fed up with ntl? I've seen people come on this forum and slag off ntl, because they are angry, fed up, **ed off etc, then be slated by the admin/users because 'not all ntl staff are useless'. We can only judge ntl on our own experiences, and if you've spent 2 weeks trying to sort something out with ntl on the phone, and they still screw it up, surely a person can be forgiven for calling the ntl staff 'muppets'. I've seen a lot of very helpful ntl staff on here, and i'm very appreciative of it, but the fact remains, when you phone ntl for help, it's hit and miss as to whether you'll get any help at all. Maybe some of the admins/regulars should remember why this site was started in the first place, because ntl were so rubbish! And in some cases (if not a lot) they still are.