Cable Forum - View Single Post - 1.5mb problem downloads running @ 30k/sec

Gregstac · 22-01-2005, 10:59

Hi again
I went to the web pages as said and after putting in login and password the test then fails saying that it cannnot detect my modem or mac address, i have given the mac address twice this morning whilst on the phone to NTL tech support so cant see why the stie should report that it does not have it.
to give some more insight i am running the following:
windows xp pro sp2
virus scan 8
windows xp firewall
all software is up to date with any updates from microsoft etc.
model of modem is Ntl Home 200.
I have tried disabling all virus software etc and firewall but still get same results.

22-01-2005, 10:59	#3
Gregstac Inactive Join Date: Jan 2005 Location: Nottingham Age: 55 Services: Sky TV NTL Broadband Posts: 10	Re: 1.5mb problem downloads running @ 30k/sec Hi again I went to the web pages as said and after putting in login and password the test then fails saying that it cannnot detect my modem or mac address, i have given the mac address twice this morning whilst on the phone to NTL tech support so cant see why the stie should report that it does not have it. to give some more insight i am running the following: windows xp pro sp2 virus scan 8 windows xp firewall all software is up to date with any updates from microsoft etc. model of modem is Ntl Home 200. I have tried disabling all virus software etc and firewall but still get same results.