Ditching Tv Service And Keeping Phone And Broadband
Hi can anyone help if i want to keep the Telephone and my Broadband Connection but want to ditch the Television Service will they then charge me for the telephone service and broadband and who do you speak to when you want to do this i rang NTL on the 10th January saying i wanted to do this and would NTL replace my stb with a cable modem they said that the cancellation dept would get back to me guess what they never did.I spent an hour today trying to speak to someone only to be told you have to speak to sales also i was told i had to give a months notice today they told me i didnt need to no wonder they are in a mess also they said they would then bill me for the phone service in the end i gave up they main reason i dont want the television service is that im going back to sky to save the £10.00 on the package however i will lose that if ntl charge me for the phone they win again.
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