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Originally Posted by Mark B
I posted some advice to the original poster about his bill and he called me a muppet in return.
That's not a generalisation, it's a direct insult and is completely unacceptable behaviour.
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Apologies if I'm missing something but I thought the rant in question was about engineer not turning up etc. Where's this billing thing come from which has apparently lead to this insult being directed specifically at you? As I say if I've missed something ( I concede this is ALWAYS possible) then sorry but I am, once again, Confused of Bury.