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Originally Posted by darkvisor
thanks for the reply but you state that i get billed for each day i have the service, so how come i have paid for feb when i havn't had the service yet,
looks like dutch doors to me
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When your first bill generates, you will be billed one month in advance for the forthcoming month, this is normal and happens on every bill.
However, at that point, because it's your first bill, there is a period of about two weeks (this can vary) from the date you were installed to the date of the first bill. You have already had service for that period, but have not yet been billed for it. Therefore, the first bill takes account of this period.
The same also happens if you change packages part way through a billing month, the next bill after that will take account of any charges and/or credits due.