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KevD · 21-01-2005, 13:05

Hi Folks, remember me?

I had my phone line disconnected by NTL on 14th December, and despite all sorts of promises and being pushed from pillar to post, they never got it reconnected.

Cable Forum - Update: "Just what do I have to do...?"

As a follow-up to the above post, I rang NTL again, just to confirm that my account had actually been cancelled. I was told that the reconnection process had been stopped, and that my account was indeed cancelled.

I also wrote a letter of complaint to NTL, complaining about my treatment and the way they conduct their operations, and pointed out that I had now taken my custom elsewhere, namely BT.

Last Sunday (16th Jan) NTL rang while I was out, they said they'd call back... (Which they haven't yet, so nothing new there), but I thought to myself, "ring up my old NTL number". Nothing. It was still dead.

I tried again on Tuesday, still nothing.

I tried this morning... I've got an NTL phone line again

I do hope they don't expect me to pay for it.

21-01-2005, 13:05	#1
KevD Inactive Join Date: Dec 2004 Location: Essex Services: Sky Digital, Two BB accounts, 1 dial up. Posts: 11	I just knew this would happen. Hi Folks, remember me? I had my phone line disconnected by NTL on 14th December, and despite all sorts of promises and being pushed from pillar to post, they never got it reconnected. Cable Forum - Update: "Just what do I have to do...?" As a follow-up to the above post, I rang NTL again, just to confirm that my account had actually been cancelled. I was told that the reconnection process had been stopped, and that my account was indeed cancelled. I also wrote a letter of complaint to NTL, complaining about my treatment and the way they conduct their operations, and pointed out that I had now taken my custom elsewhere, namely BT. Last Sunday (16th Jan) NTL rang while I was out, they said they'd call back... (Which they haven't yet, so nothing new there), but I thought to myself, "ring up my old NTL number". Nothing. It was still dead. I tried again on Tuesday, still nothing. I tried this morning... I've got an NTL phone line again I do hope they don't expect me to pay for it.