Quote:
|
Originally Posted by monkeybreath
as far as i can see the person you spoke to identified that you needed an engineer, and booked one. Whether the engineer turns up or not is no reflection on the TSR that you spoke to one the phone.
|
With respect MB, a lot of people will just see it all as one organisation, CS, Engineers, installation crews, network technitions, all NTL... While I think Darkvisor has been a little quick off the mark here, it's worth everyone else remembering that someone new to all this isn't neccessarily aware of the structure of NTL...