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Old 21-01-2005, 11:41   #5
darkvisor
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Join Date: Jan 2005
Posts: 12
darkvisor is an unknown quantity at this point
Re: good old ntl support

Quote !!!!!


spoke to some muppet who stated that he had checked my modem and that it must have blown up or somthing,. i then stated that my next door neighbour's was the same and he said there's must have blown up to, oh how i laugh, so i then ask to speak to a so called supervisor who tells me there has been a power surge in the area, fair one, i'll give him that.

UUUMMMM, 2 different things there so yes, 1 person was a muppet

The fact that this was caused by the local electricity supply is ntl's fault i suppose?

UMMMMM, for my little humble home pc i ghave a surge protector, suggest ntl buy some, get them at mapplins

The fact that this caused a massive increase in demand for engineers' resources is also ntl's fault?

UMMMM, they cancelled the engineer and yes it is there fault, i dont keep making people redundant so less staff to deal with problems, but NTL do

a polite call was made and got nowhere apart from india, then swansea then nottingham, not bad for 1 phone call halfway around the world and back to deal with 1 problem,

anything else you'd like to deffend ntl for
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