[ian@huth]

There is a difference between making a small loss on a few customers with high usage and having to spend thousands on the network to prevent those few users from affecting other users on their UBR.

What makes me laugh is the number of posters who know the number of other users in their area using NTL and BT broadband. How do you find that out?

Distance from a BT exchange is another thing that some people get wrong as they do not know the routing that the wires follow. You can live next door to an exchange but your connection to it may have been following an old route that existed before the exchange was built and could be well outside the distance for higher speed ADSL.