Quote:
|
Originally Posted by Hans Gruber
Most other companies have realised this is not true (Banks, Telcos, etc.). It's about time NTL did.
|
Erm. Wrong. No company is in business for the service of the customer. Ultimately they are in business to make profit.
They like you to *think* they are in business to serve you. You watch the special offers they give you (to persuade you to join) dry up when they have you in a contract.
____________
Quote:
|
Originally Posted by Hans Gruber
Well let's give them 6 months to see what they can do then 
I'm not sure what the hostility towards them is, they're offering a service twice the speed of any other residential service at what seems a reasonable price. OK not many people can get it yet, but it's new and certainly a step in the right direction. Whether the dislike is down to them being able to offer a service with a rather healthy cap I don't know. One thing I do know is if it was available in my area I'd sign up no hesitation. |
I am not hostile to them at all. If they can provide what they promise, then all well and good. I personally think the more competition in the market, the better it is for the consumer (not necessarily for the economy, but that's another thread).
I have to admit, I have a 1.5 (soon to be 3 I hope) Meg NTL BB connection which I am happy with, but if another supplier comes along who can beat that, I'll go to them. Sadly, despite my proximity to my local exchange, I can get at most 2 Meg at the moment.