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Originally Posted by Chrysalis
Well I am posting just to say my point of view, I believe when this type of announcement is made you make it when you are actually doing what you are announcing not months before. To me it seems they intended to reap the benefits of the announcement a few months before they spend any money actually doing the upgrade's, and if you tell me they are doing the upgrades right now to prepare for it then I think they should have waited until the preparations are done, then there would be no expectations no wondering whats going to happen and nothing to complain about.
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I think there's nothing to complain about anyway. They announced it would happen in the 1st Quarter of 2005. I personally think it's a good idea to let customers know your intentions/plans rather than, for example, me jump to ADSL only to find a few months later that I would have been better of with NTL 'cos they were about to upgrade me to a better speed.