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Originally Posted by andyl
Oh and NTL: Business provides a service guarantee which Home doesn't.
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Not sure about your other points andyl, but ntl's Service Level Agreement for Business has to do with conectivity to the network, it does not cover serviices such as email.
I believe that business users on the cable network that do not have a leased static IP address must use smtp.ntlworld.com in order to send email just like residential customers.
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Originally Posted by andyl
Had a thought. Would it make sense to allow users to block mails which feature specific key words. Looking at the junk that still clogs up my Spam box, blocking mails featuring the words Viagra, Cialis, Vicodin, Rolex, teen, sluts or phrases such as 'premature ejaculation' would greatly reduce my unwanted mails. Could someone plenty more kneolwedge of how the networks work advise if this a practical/useful suggestion for reducing unwanted traffic and, therefore, strain on servers?!
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Rules can be set up to do this using your own email client, but spammers often spell such spamming words in such a way to trick spam filters. As an example they may spell viagra v1agra, or even v iagr a, with deliberate spelling mistakes and gaps in the letters.
Essentially this would mean that you as the user would have to create hundreds of rules, which is impractical, and can lead to problems in how your email client filters email.
I believe that ntl will introduce additional technology in the coming months to augment their current spam filtering, I think it may even be the Brightmail solution, but I could be wrong. Whatever it is, it will no doubt use lists of words similar to the ones you have mentioned in order to reduce spam, but in a more intelligent way.
For example you may get an email from a spammer stating "buy viagra from our online chemist" in the body, and get another email from your best friend who informs you that he has "started to use viagra" in order to spruce up his love life. Which one do you filter based on the word viagra?
That is the problem that faces spam filtering techology, which means that ntl, and any other network that employs content based filtering needs to offer the user the chance to review any email it considers to be spam, and not just drop it because of a probability that the email IS spam.
Of course, whilst the offer to buy viagra may actually be spam, it could be something that the recipient is interested in. One mans meat is another mans poison.
