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If you have bad service at ntl and cannot get decent resolution, then get rid of it. But blaming ntl for what appears to be to your Landlords benefit is not really on....
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O.k Here's the deal. ntl have the monopoly, we can't go anywhere else because the deal struck with ntl and our housing management won't allow it.
We receive terestrial t.v via ntl, we have no other external aeriel. ntl service is extremely bad and they know it. At least the engineers do. They constantly tell us about the poor cabling etc but ntl won't do anything about it
a) because most of us who had contracts with them withdrew from them due to poor service,
b) because they know we can't go elsewhere as our management won't allow it so there's no incentive for them to carry out repairs on time
c) they know we can't have satellite again as our management won't allow it.
What else would you call it? I can't get rid of ntl altogether as they 'maintain' our aeriel?
Over the last 3 months I've been told time and again by ntl that if I had a contract with them, they could do something. So I attempted to get a contract, only once again the poor service at ntl kicked this into touch.
What are my options? Either I have ntl, no contract and get poor service or ntl contract and still poor service. I'm spoilt for choice.