Quote:
|
Originally Posted by Chrysalis
Guys I think you have really lost the plot.
point me to a post that says I think I am paying for a business connection.
You now are so desperate that you have resorted to attacking me (I dont care shows how low you have stooped to)
"Customer: "I'd like to report NTL for bad service."
Trading Standards: "What happened?"
Customer: "Well, I was trying to run a business using my NTL home account and the connection failed."
Trading Standards: "Good bye.""
O_O
|
Erm, I am slightly surprised you thought I was attacking you. I wasn't. My point was that you appeared to be encouraging the person who posted that the cap would affect their business. I was trying to point out that, as this use is against the terms and conditions of service, trading standards would not actually do anything.
As you stated, where NTL has failed a consumer, that consumer has the right to complain. He or she also has the right to go elsewhere if he or she should decide to.
Quote:
Well its news to me I am trying to run a business on my connection, again you guys really are stooping low.
I run a hosting service from 100mbit lines that have nothing to do with NTL. GET WITH IT!!!!
|
Fair enough, although I never said you were running a business from your connection.
Quote:
Here is my joke.
Customer "Hi I just tried to watch some hdtv of a service I subscribed but all of a sudden my internet stopped working"
NTL rep "Hold on sir let me check if all is ok with your account"
NTL rep "IT seems you have hit your 40 gig limit for this month sir, you will have to wait until next month or we can change you over to a business line service"
Customer "But I dont run a business I just watch hdtv and download my linux iso's for my code development"
NTL rep "Then sir we must ask you to leave and cease your service with us, you are the type of customer we dont want, we are here to profit of every SINGLE customer and are greedy you must understand this sir"
Customer "Umm ok, good bye"
NTL rep "Goodbye sir"
|
Very funny. Have NTL announced what they will do if you go over your limit? AFAIK they have not, but were looking at charging extra for those that go over, not just blindly cutting people off.
____________
Quote:
|
Originally Posted by Nemesis
<snip>
Running a business, or even connecting to a business network, using VPN's etc are not something that NTL endorse.
<snip>
|
I use VPN to connect to my work network. When the old Pace box I had started crashing whenever I used VPN, I phoned NTL to report a fault, I was told that use of VPN was tolerated but not supported on home connections.
Luckily, the Samsung box I now have has no trouble with it.