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Originally Posted by dezzo
Well if they press On Demand they get a new menu giving them prices etc. and how it works.
Assuming it doesn't all collapse in a heap they will get information about the new service through the door. (probably)
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I posed the question because nobody had posted that they had recieved information from NTL regarding VOD. How likely is it that anyone would press the "On Demand" button if they didn't know anything about VOD. I would imagine that customers try out every button on the remote when they first get cable DTV and if nothing happens when they press a particular button they are unlikely to press it again. I can see that someone in NTL will be rubbing their hands with glee in a weeks time when they have looked at the first week of VOD and there has been no problems reported when using it. Will that problem free week be because there are no problems or because nobody knows about it and has tried using it?