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Originally Posted by Chrysalis
Never heard so much crap for a long time, residental or business you have a right to complain. Business users dont pay more for a right to complain they pay more for lower contention, right to use for commercial purposes, better support, possibly a SLA, possibly increased traffic limit if any in place. There probably is other stuff as well. Unfortenatly I work in the internet industry which kind of stuff's up ntl's argument as I know the game they are playing.
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Oh dear.....
As you work in the "Internet Industry", you will no doubt be aware of the following then.....
There is no right to complain when you are using a residential service for business purposes-it is also against the T's & C's.
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Originally Posted by ntl
Terms & Conditions
21. Residential Use Only
The Services and the Equipment are only provided under this Agreement for residential customers and for residential use only. The Services or any part of them cannot be sold for money or monies worth.
We have no liability, whether due to our negligence or otherwise, for any losses incurred by any business, trade or profession carried on by you or any other person using the Services or the Equipment.
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Taken from:
http://www.home.ntl.com/page/termsresidential
So you see, it's nothing like the "load of crap" that you tried to make out it was.
I know what I'm talking about when it comes to ntl, & even if it weren't ntl, the fact still remains that if you are using a residential connection for business purposes, you are in no position to complain.
You pays your money, you takes your choice, but working in the "Internet Industry" you'd know that wouldn't you?
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Originally Posted by Chrysalis
Be careful what you say
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Errrrr.....no!
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Originally Posted by Chrysalis
although I know you are not a true representative of NTL
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I am not any sort of representative of ntl.
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Originally Posted by Chrysalis
I am sure 'Fair Trading' wont take too lightly a company saying that a customer has no right to complain.
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Yeah....ok...whatever.
What on earth are you talking about??
Do you think that I am/I work for ntl?
You need to pay attention a little closer methinks!
