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Old 17-01-2005, 17:14   #27
SMHarman
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Join Date: Jun 2003
Services: Cablevision
Posts: 8,305
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Re: AC adapter for NTL 200 cable

Quote:
Originally Posted by HD462
Not wanting to defend NTL in any way, but if you used that term in your original email maybe there was some confusion and they thought you meant the plug on the ethernet cable that connects the modem to your PC or router, rather than the plug on the power adaptor??

As the others say, any part of their rented kit should be maintained by them, that's partly what you pay your monthly subsription for. I've just had them out today to replace a faulty TV box (STB).
That's an NTL supplied cable also. IMHO NTLs responsible for providing me with a working bit of CAT5 with an IP address on it, so the CAT5, CM, PSU, coax are all their problem.

This is analagous to providing a working phone socket to plug your telephone into or a working coax / scart signal to plug your TV into.
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