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mattyboy · 17-01-2005, 16:34

Our NTL Broadband stopped working today, and after about 5 calls to different call centres (all of which took about 10 minutes each time to found our account details) they found that our account had been 'suspended'.... but they couldn't find a reason why (all payments up to date etc).

Why did this happen? Why isn't anyone accountable? What's to say this won't happen again?!

17-01-2005, 16:34	#1
mattyboy Inactive Join Date: Mar 2004 Posts: 4	Broadband Account Suspend for no reason! Our NTL Broadband stopped working today, and after about 5 calls to different call centres (all of which took about 10 minutes each time to found our account details) they found that our account had been 'suspended'.... but they couldn't find a reason why (all payments up to date etc). Why did this happen? Why isn't anyone accountable? What's to say this won't happen again?!