Thread: [Merged] C/Modem Power Adaptor
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Old 17-01-2005, 16:30   #24
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: AC adapter for NTL 200 cable
Quote:
Originally Posted by jerenus
Thank-you for your enquiry.

Unfortunately, we are unable to assist with this matter and suggest that you
contact your local PC store for further advice,

Regards

Lesley
Customer Liaison

-----Original Message-----
From: jerenus@gmail.com [mailto:jerenus@gmail.com]
Sent: Thursday, January 13, 2005 10:41 AM
To: support.bellshill@cwcom.co.uk
Subject: ntl contact us

THIS MAIL HAS BEEN SENT TO support.bellshill@cwcom.co.uk FROM THE NTL.COM
CONTACT US FORM (http://www.ntl.com/home/contact/).
_____________________
NTLCU1
NTLCUST: True

YKD
_____________________
That's staggeringly bad service from NTL. It's also bloody stupid advice. If you bought a power supply that supplied an incorrect voltage, you could damage the modem!

Anyway, as others have said, you rent the modem from NTL. It's therefore up to them to provide service if any part of it breaks.

I agree with Neil (it does happen occasionally ), you should contact the MD for your area.
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