Quote:
|
Originally Posted by Ignition
My sympathies to those affected directly by this. My sympathies also to those in fault management and tech support who are going to be dealing with irate customers when service fails and there's no-one there to fix it.
|
I would also like to pass on my sympathies to ALL depts, It aint easy, whatever you do! It WILL only get worse!
The poor buggers left in the call centers will get the first load of flak as the network slowly degrades, followed by servce, and then finally Networks, who quite honestly are passed giving a ****.
The red indians have a saying; man walks thru life backwards, he exists in the present, but looks to the past, if he looked over his shoulder he would see the future.
NTL managment have not learned a damm thing!! maybe if they looked into the past the future might be a wee bit brighter!