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Originally Posted by Neil
You are not really in a position to complain, because you are on a residential service, when you should be on a business one (which is obviously more expensive)
http://business.ntl.com |
Or ADSL. But let's talk about the business lines for a moment. The broadband lite service is listed at £25/month for 750k, with £90 installation. Doesn't mention caps, but it does mention 24/7 business support which is presumably similar to residential support but without the queues. You get more web space and email addresses too (do their have separate, working email servers?). Oh, and you get a free domain!
What's the catch? Surely it can't be the same as the residential service for the same price? Maybe it's £25 not including VAT? Does that if we pay £29 we can get an uncapped service? Or do you need some kind of ultra expensive business line?